← Incidents

#39 · SML is down

DownResolvedSMLOpened 5 Oct 2026 11:40 CESTResolved 5 Oct 2026 13:45 CEST · lasted 2 h 5 minPublic page →

Timeline

5 Oct 2026 13:45 CEST
Resolved · SystemClosed by rule after 10 minutes of healthy reports.
5 Oct 2026 13:30 CEST
Update · AdministratorRollback complete. Lookups are recovering as resolver caches expire.
5 Oct 2026 12:15 CEST
Update · AdministratorThe SML operator confirmed a failed deployment of the DNS zone and is rolling back.
5 Oct 2026 11:40 CEST
Opened · SystemOpened by rule. Participant lookup: Records: No answer from authoritative name servers (timeout after 5 s)

Affected checks

SML · Participant lookupDNS record · B-f0b3b3a2c1d4e5f6a7b8c9d0e1f2a3b4.iso6523-actorid-upis.edelivery.tech.ec.europa.eu (NAPTR)Down
RecordsSERVFAIL from all three authoritative name serverssince 5 Nov 2026 09:58 CET
DNSSECNo RRSIG in answer · validation failedsince 5 Nov 2026 09:58 CET